Bell Canada and Privacy

I’ve blogged in the past about Canadian privacy implications of outsourcing the the US. Well, recently I discovered that Bell Canada has been offering a number of services to small and medium sized enterprises (SMEs) that appear to be hosted in the US and where it appears that Bell customers are not being notified of that fact. In response, I wrote Bell’s Privacy Ombudsman to express my concern. I was pleased to hear that Bell is reviewing their privacy policy and marketing materials for such services and intends to take steps to both notify customers of this fact as well as obtain their express consent. Hopefully more Canadian companies will follow Bell’s example with respect to obtaining express consent.